(EN) Template: email for leaders

Creada por Iara Candela Vicente, Modificado el Vie., 31 Jul. a las 11:13 A. M. por Jesica Melo

⭐ Objetivo

Provide the ready-to-send English announcement of Lara AI for leaders.

⏰ Cuándo aplica esta guía

One or two weeks before communicating to employees. Also as a reinforcement months later.

⚙️ Paso a paso

1. Replace the variables in braces: {COMPANY}, {CHANNEL}, {DATE}, {CONTACT}.

2. Adjust the tone without changing the confidentiality wording.

3. Never replace confidential with anonymous.

4. Test the message with two or three people before the real send.

Template — Email to leaders

Subject: Lara AI: what it is and what we need from you as a leader

Hi {NAME},

At {COMPANY} we are starting to work with Lara AI, a technology that will regularly talk with every person on your team to understand how they are experiencing their work.

Why we are doing it

Today we have no way of listening to everyone every month. Lara lets us do that and flags in time when someone needs support.

What you will see

You will see aggregated information about your team: how the indicators evolve and where the improvement opportunities are.

What you will not see

You will not see the individual answers of the people on your team. Answers are confidential: a small group at {COMPANY} can access them so they can support whoever needs it. This is not a technical limitation, it is a decision: it is the only way people answer honestly.

What we need from you

Tell your team this is coming, that it is serious and that answering matters. A team participation rate depends far more on what its leader says than on what we say.

Do not ask anyone to show you what they answered.

Next steps

From {DATE}, Lara will start writing to your team on {CHANNEL}.

Any questions, write to me at {CONTACT}.

Thank you,

{SIGNATURE}

✅ Buenas prácticas

Send this before the employee piece.

State explicitly what they will not see. It is what lowers resistance the most.

Offer a short session for leaders who want to ask questions.

⚠️ Errores frecuentes

Promising leaders access to individual answers.

Sending this on the same day as the employee piece.

Using the word anonymous.

❓ Preguntas frecuentes

What if a leader insists on seeing individual answers? Explain it is not available by design and offer to review the aggregated information together.

Can it be reused as a reinforcement? Yes, adding a concrete result of what was done with the answers.